50tk Privacy Policy

1 Introduction

50tk is a safe and reliable online casino and betting platform for players in Bangladesh. We believe that protecting the privacy of your personal information is our highest responsibility. In this privacy policy, we have clearly stated what type of information we collect, why we collect it, how we use it, and how we keep it secure.

This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices. By accessing the 50tk platform, creating an account, or using any of our services, you automatically come under this privacy policy.

We commit that your personal information will never be sold to third parties and will not be used for any purpose other than those described in this policy.

2 What Information We Collect

To ensure a convenient and safe experience on the 50tk platform, we collect the following types of information:

2.1 Registration Information

Information you voluntarily provide when creating an account:

• Full name (in Bengali or English)
• Mobile number (linked to bKash, Nagad or Rocket)
• Email address
• Date of birth (for age verification)
• Preferred username and password

2.2 Financial Information

Information required for processing transactions:

• bKash, Nagad, Rocket or Upay account number
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Identity Verification Information (KYC)

Required where necessary for security and legal compliance:

• National ID card or passport details
• Proof of address
• Photo (for identity confirmation)

2.4 Technical Information

Technical information collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Time and duration of site visits
• Which pages were visited
• Referrer URL

2.5 Gaming Activity Information

• Which games were played and for how long
• Bet amounts and outcomes
• Bonus usage history
• Gaming preferences and patterns

3 Purpose of Information Use

50tk uses your information for the specific purposes described below:

3.1 Account Management

• Secure account creation and management
• Login verification and access control
• Password reset and account recovery
• Age verification (confirming 21+)

3.2 Financial Services

• Processing deposits via bKash, Nagad, Rocket and Upay
• Verifying and processing withdrawal requests (within 30 minutes to 3 hours)
• Resolving transaction disputes
• Fraud prevention and investigation

3.3 Service Improvement

• Analysing and improving platform performance
• Planning the addition of new games and features
• Personalising the user experience
• Identifying and resolving technical issues

3.4 Communication

• Sending important account-related notifications
• Transaction confirmation messages
• Providing customer support (24/7 live chat and email)
• Relevant promotional offers (subject to your consent)

3.5 Responsible Gaming

• Monitoring gaming behaviour to identify risks
• Providing self-exclusion and limit-setting options
• Providing responsible gaming information where needed

4 Information Sharing and Disclosure

50tk does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Trusted third parties necessary for operating our services, such as payment gateways, IT service providers and game developers. Only the necessary information is shared in such cases, and they are required to comply with strict confidentiality agreements.

4.2 Legal Requirements

Information may be disclosed to comply with laws and regulatory directives in Bangladesh and to comply with court orders. This also applies where authorities are assisted in investigating fraud, money laundering or other illegal activities.

4.3 Business Transfers

In the event of a company merger, acquisition or sale of assets, your information may be transferred. You will be notified in advance in such cases.

5 Cookies and Tracking Technologies

The 50tk website uses cookies and similar tracking technologies. These are small data files stored in your browser that help improve your experience.

5.1 Essential Cookies

These cookies are essential for the core functionality of the site — maintaining login sessions, ensuring security and remembering language preferences. Disabling them may cause the site to not function properly.

5.2 Functional Cookies

Remembers your preferences and settings, such as your favourite game category or interface preferences.

5.3 Analytics Cookies

Collects site usage statistics to help improve the quality of the platform. This information is aggregated and kept anonymous.

You can control or disable cookies by changing your browser settings. However, disabling certain cookies may mean you cannot enjoy the full features of the site.

6 Data Security Measures

50tk has implemented the highest technical and administrative measures to protect your personal information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption, ensuring banking-level security.
• Data Encryption: Sensitive information stored on our servers is protected with strong encryption algorithms.
• Access Control: Only authorised staff have access to the necessary information, and all access is logged.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Firewall and IDS: Advanced firewalls and intrusion detection systems are active.
• Two-Factor Authentication: Additional verification processes for important account activities.
• Staff Training: All staff receive regular training on privacy protection.

Although we ensure the highest level of security, no online system is completely impenetrable. You are therefore also advised to keep your password confidential and use a secure network.

7 Data Retention Period

50tk retains your information only for as long as necessary:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Certain information may be retained for a specified period after account closure to meet legal obligations.
• Financial Transaction Records: Long-term retention applies in accordance with financial regulatory directives.
• Gaming Logs: Retained for a specified period for fraud prevention and dispute resolution.

Once the retention period expires, information is securely deleted or anonymised.

8 Your Rights

You have the following rights over your personal information:

8.1 Right to Know

You can request to know what information we hold about you.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you can ask us to correct it.

8.3 Right to Erasure

In certain circumstances, you can request that your information be deleted. However, if there are legal obligations, it may not be possible to delete all information.

8.4 Right to Restrict Processing

In certain cases, you can ask us to limit how your information is used.

8.5 Right to Portability

You can apply to receive your information in a machine-readable format.

8.6 Right to Withdraw Consent

You can withdraw consent given for marketing communications at any time. This will not affect any processing that took place before the withdrawal.

To exercise these rights, write to [email protected] or contact us via 24/7 live chat. We usually respond within 30 business days.

9 Protection of Minors

50tk is a platform strictly for persons aged 21 and above. We do not intentionally collect information from anyone under the age of 21.

Age verification is mandatory during the registration process. If an account holder is found to be under 21, the account will be closed immediately and any collected information will be deleted.

If you become aware that someone under the age of 21 is using our platform, please notify us at [email protected].

10 About Third-Party Websites

If the 50tk platform contains links to any third-party websites, those sites have their own privacy policies that are beyond our control. You are advised to read the privacy policy of any third-party site before visiting it.

50tk does not accept responsibility for the protection of your information on such sites.

11 Policy Changes and Updates

50tk may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of the policy will be changed.
• For significant changes, a notification will be sent to your email or on the platform.
• If you continue using the platform after changes are made, you will be considered to have accepted the new policy.

You are advised to review this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us: